At Burslem Medical Centre, we are committed to protecting your personal health information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
All personal and medical information collected is handled with the utmost confidentiality and care. Access to electronic records is strictly limited to authorised medical and administrative staff, and our systems are protected by:
Secure, encrypted networks
Firewall-protected infrastructure
Role-based access control (RBAC)
Multi-layer password authentication
Our computers are also equipped with industry-standard antivirus and endpoint protection, and we conduct regular backups and updates to maintain system integrity.
Printed documents containing patient information are stored in locked facilities and are only accessible to authorised personnel. Documents for disposal are securely destroyed in line with legal and ethical standards.
To ensure continuous privacy compliance, we regularly review and update our data handling procedures, staff training, and technical safeguards.
You can view our full privacy policy here for more information about how we collect, store, and use your information.
