At Burslem Medical Centre, we are committed to providing a welcoming, respectful, and inclusive environment where every patient feels safe, heard, and cared for. We understand that visiting a medical practice can be a sensitive and personal experience, which is why all consultations and interactions are conducted with the highest level of confidentiality and professionalism.
We continuously strive to enhance our services and facilities to meet the diverse needs of our community and to ensure that your visit is as comfortable and convenient as possible.
Your feedback is important to us. If you have any suggestions, concerns, or would like to share your experience, please don’t hesitate to contact our team. You can call us directly on (08) 9452 0300 and ask to speak with the Practice Manager, who will be more than happy to assist you. Alternatively, you are welcome to get in touch through our online contact form.
If you feel your concerns have not been adequately resolved, you may escalate your complaint to the Health and Disability Services Complaints Office (HaDSCO) by calling (08) 6551 7600 or visiting their website for further information.
We are here to listen, support, and continuously improve your care experience.
