We offer several convenient ways for regular patients to request prescription refills. However, we strongly recommend attending in-person appointments where possible, as some prescriptions can only be issued after a face-to-face consultation. This ensures we maintain the highest standard of medical care.
🧍 New Patients:
If you’re a new patient, prescription requests must be made after a consultation with one of our GPs. This allows us to:
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Review your current health status,
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Assess any existing medications and treatment plans,
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Ensure prescriptions are safe and appropriate for your individual needs.
👩⚕️ Existing Patients:
Repeat prescriptions are available through the following options:
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In-person consultation (preferred for best medical care)
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Telehealth appointment if you’re unable to attend in person
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Online request via HotDoc (please note: eligibility criteria apply)
Fees for online and telehealth prescription requests are outlined on our Fees & Billing page.
